There’s little doubt that how we work changed dramatically during the sudden, unexpected and extensive experiment in remote work brought on by the pandemic. Many employees, working at home, became more efficient, productive and happier; others struggled and desperately missed office life.
Now, as returning to the office becomes more feasible, the temptation for many managers is to consider the past year and a half as an aberration—a period that’s best left behind and forgotten. Or they will take some of the emergency pandemic practices and consider them a permanent fixture of the workplace.